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隐私政策

我们承诺保护您的隐私和数据安全

生效日期:2024年1月1日

最后更新:2024年1月1日

重要提醒

CalBank热量银行(以下简称"我们")高度重视用户的隐私保护。请您仔细阅读本隐私政策,了解我们如何收集、使用、存储和保护您的个人信息。

1. 我们收集的信息

为了为您提供优质的服务,我们可能收集以下类型的信息:

1.1 健康数据

  • HealthKit数据:仅在您明确授权后,我们通过Apple HealthKit获取您的基础代谢率、活动消耗、体重、身高等健康数据
  • 用户输入数据:您手动输入的身体指标、目标设置、食物记录等信息
  • 使用记录:应用内的操作记录、功能使用情况等

1.2 技术数据

  • 设备信息:设备型号、操作系统版本、应用版本等
  • 使用数据:应用崩溃日志、性能数据、功能使用统计等匿名化数据
  • 网络信息:IP地址、网络类型等(仅用于服务提供)

1.3 图像数据

  • 食物图片:您上传用于AI识别的食物照片
  • 处理说明:图片仅用于实时识别计算,不会永久存储在我们的服务器上

2. 信息使用目的

我们收集和使用您的信息仅用于以下合法目的:

  • 提供核心应用功能和服务
  • 个性化健康建议和热量计算
  • 改善AI食物识别的准确性和效果
  • 优化应用性能和用户体验
  • 处理订阅服务和客户支持
  • 遵守法律法规要求
  • 防止欺诈和滥用行为

3. 信息存储和安全

3.1 存储方式

  • 本地存储:您的健康数据、食物记录、个人设置等敏感信息主要存储在您的设备本地
  • 云端备份:仅在您主动选择的情况下,部分数据可能通过iCloud进行同步
  • 服务器处理:AI识别服务需要临时上传图片到服务器,处理完成后立即删除

3.2 安全措施

  • 传输加密:所有数据传输均采用TLS/SSL加密协议
  • 存储加密:服务器数据采用AES-256加密算法存储
  • 访问控制:严格的员工权限管理和访问日志记录
  • 安全审计:定期进行安全漏洞扫描和第三方安全评估
  • 数据备份:重要数据采用多重备份策略,确保数据安全

4. 信息共享和披露

我们承诺不会出售、交易或以其他方式转让您的个人信息给第三方,除非属于以下情况:

4.1 获得明确同意

在获得您明确同意的情况下,我们可能与指定的第三方共享特定信息。

4.2 法律要求

  • 遵守适用的法律法规
  • 响应法院命令、传票或其他法律程序
  • 保护我们的权利、财产或安全
  • 保护用户或公众的安全

4.3 业务转让

在合并、收购或出售资产的情况下,用户信息可能作为业务资产的一部分被转让,但接收方必须遵守本隐私政策。

5. 您的权利和选择

5.1 访问和更正

  • 查看和编辑您的个人资料信息
  • 更新您的健康数据和目标设置
  • 查看您的数据使用和共享历史

5.2 控制和删除

  • HealthKit授权:随时可以撤回HealthKit数据访问授权
  • 数据删除:删除应用即可清除本地存储的所有个人数据
  • 账户注销:联系我们完全删除服务器端的相关数据
  • 营销拒绝:拒绝接收营销推广信息

5.3 数据导出

您有权要求获得我们收集的关于您的信息副本,我们将在合理时间内以常用格式提供。

6. 儿童隐私保护

  • 我们的服务主要面向成年用户,不会故意收集13岁以下儿童的个人信息
  • 如果我们发现无意中收集了儿童的个人信息,将会立即删除相关数据
  • 如果您是儿童的父母或监护人,发现孩子向我们提供了个人信息,请立即联系我们

7. 国际数据传输

  • 您的信息可能在中国境内外的服务器上处理和存储
  • 我们确保跨境数据传输符合适用的数据保护法律
  • 采用适当的安全保护措施确保您的数据安全

8. 数据保留

  • 活跃用户:在您使用我们服务期间保留必要的数据
  • 非活跃用户:在您停止使用服务后保留不超过2年
  • 法律要求:某些数据可能因法律要求需要保留更长时间
  • 主动删除:您可以随时要求删除您的个人数据

9. 隐私政策更新

  • 我们可能会不定期更新本隐私政策以反映服务或法律的变化
  • 重大变更时,我们会通过应用内通知、邮件或网站公告的方式通知您
  • 继续使用我们的服务表示您接受更新后的隐私政策
  • 建议您定期查看本隐私政策以了解最新信息

10. 联系我们

如果您对本隐私政策有任何疑问、意见或投诉,请通过以下方式联系我们:

  • 邮箱:nmjy1224@gmail.com
  • 微信客服:nmjy1224
  • 地址:中国上海市
  • 响应时间:我们将在收到您的联系后7个工作日内回复

特别提醒:如果您对我们的隐私做法有任何担忧,或认为我们没有遵守本隐私政策,请立即联系我们。我们重视您的反馈,并将认真调查和解决您的担忧。

Effective Date: January 1, 2024

Last Updated: January 1, 2024

Important Notice

CalBank (referred to as "we") highly values user privacy protection. Please carefully read this privacy policy to understand how we collect, use, store, and protect your personal information.

1. Information We Collect

To provide you with quality services, we may collect the following types of information:

1.1 Health Data

  • HealthKit Data: Only with your explicit authorization, we access your basal metabolic rate, activity consumption, weight, height and other health data through Apple HealthKit
  • User Input Data: Body metrics, goal settings, food records and other information you manually enter
  • Usage Records: In-app operation records, feature usage patterns, etc.

1.2 Technical Data

  • Device Information: Device model, operating system version, app version, etc.
  • Usage Data: App crash logs, performance data, anonymized feature usage statistics
  • Network Information: IP address, network type, etc. (used only for service provision)

1.3 Image Data

  • Food Photos: Food images you upload for AI recognition
  • Processing Note: Images are used only for real-time recognition and are not permanently stored on our servers

2. Purpose of Information Use

We collect and use your information only for the following legitimate purposes:

  • Providing core application functions and services
  • Personalized health advice and calorie calculations
  • Improving AI food recognition accuracy and effectiveness
  • Optimizing app performance and user experience
  • Processing subscription services and customer support
  • Complying with legal and regulatory requirements
  • Preventing fraud and abuse

3. Information Storage and Security

3.1 Storage Methods

  • Local Storage: Your health data, food records, personal settings and other sensitive information are primarily stored locally on your device
  • Cloud Backup: Some data may be synced through iCloud only when you actively choose to do so
  • Server Processing: AI recognition services require temporary image upload to servers, which are deleted immediately after processing

3.2 Security Measures

  • Transmission Encryption: All data transmission uses TLS/SSL encryption protocols
  • Storage Encryption: Server data is stored using AES-256 encryption algorithms
  • Access Control: Strict employee permission management and access logging
  • Security Audits: Regular security vulnerability scans and third-party security assessments
  • Data Backup: Critical data uses multiple backup strategies to ensure data security

4. Information Sharing and Disclosure

We commit not to sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

4.1 Explicit Consent

We may share specific information with designated third parties when we have obtained your explicit consent.

4.2 Legal Requirements

  • Complying with applicable laws and regulations
  • Responding to court orders, subpoenas, or other legal processes
  • Protecting our rights, property, or safety
  • Protecting user or public safety

4.3 Business Transfer

In case of merger, acquisition, or asset sale, user information may be transferred as part of business assets, but the recipient must comply with this privacy policy.

5. Your Rights and Choices

5.1 Access and Correction

  • View and edit your personal profile information
  • Update your health data and goal settings
  • View your data usage and sharing history

5.2 Control and Deletion

  • HealthKit Authorization: You can revoke HealthKit data access authorization at any time
  • Data Deletion: Deleting the app will clear all locally stored personal data
  • Account Cancellation: Contact us to completely delete server-side related data
  • Marketing Opt-out: Refuse to receive marketing promotional information

5.3 Data Export

You have the right to request copies of information we collect about you, which we will provide in commonly used formats within a reasonable timeframe.

6. Children's Privacy Protection

  • Our services are primarily intended for adult users and we do not intentionally collect personal information from children under 13
  • If we discover that we have inadvertently collected personal information from children, we will immediately delete the relevant data
  • If you are a parent or guardian and discover that your child has provided personal information to us, please contact us immediately

7. International Data Transfer

  • Your information may be processed and stored on servers within and outside of China
  • We ensure that cross-border data transfers comply with applicable data protection laws
  • Appropriate security safeguards are employed to ensure your data security

8. Data Retention

  • Active Users: We retain necessary data during your use of our services
  • Inactive Users: We retain data for no more than 2 years after you stop using our services
  • Legal Requirements: Some data may need to be retained longer due to legal requirements
  • Active Deletion: You can request deletion of your personal data at any time

9. Privacy Policy Updates

  • We may update this privacy policy periodically to reflect changes in our services or laws
  • For significant changes, we will notify you through in-app notifications, email, or website announcements
  • Continued use of our services indicates your acceptance of the updated privacy policy
  • We recommend regularly reviewing this privacy policy to stay informed of the latest information

10. Contact Us

If you have any questions, comments, or complaints about this privacy policy, please contact us through the following methods:

  • Email: nmjy1224@gmail.com
  • WeChat Support: nmjy1224
  • Address: Shanghai, China
  • Response Time: We will respond within 7 business days of receiving your contact

Special Reminder: If you have any concerns about our privacy practices or believe we have not adhered to this privacy policy, please contact us immediately. We value your feedback and will seriously investigate and address your concerns.

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